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Built for customer-centric organisations

Fight your data.
Love your customers.

Openline brings all your customer data under one roof, allowing you to focus on what's really important - building deeper relationships with your customers and supercharging the productivity of your customer-facing teams.

End Data Sprawl

All data can be mapped to Openline's customer graph in a couple of clicks - allowing you to not worry about data pipelines or data warehouses or ETL or ELT or... you get the idea.

Any Data Source

Openline supports over 100 integrations to make sure that whether it's billing info, marketing emails or support tickets, it's all visible in one customer timeline.

One Workspace

A single place to manage your customer relationships. No more hurriedly jumping from tab to tab every time you pick up the phone with summarised data the moment they ring.

Backed by leading investors
With Openline, our customer-facing teams were able to understand our customers current status in seconds rather than minutes.
Ana Smith, Head of Customer Success, Big Impressive Tech Company
The problem

How do you bring your data together to drive business outcomes?

Maybe with an in-house Data team...

Prepare to make a lot of new hires - or worse, require everyone in the company to become data engineers. After you identify what data you need and where it's stored, you'll need to work out...

how to
move it

... you get the idea.

...or try to keep doing what you're doing

I mean, you can try?

The solution

But there's another option...

Openline brings your customer data together

With all your customer data updated in real-time, where your team works, you don't need to worry about having stale data when analysing what is really going on with your customers.

customerOS

The benefits of a Customer-centric approach

Track and record customer behavior, transactions, demographic, conversational, and social data out of the box. Extend customerDB further by appending your own custom attributes. customerDB is your single source of truth for all your customer interactions across your business.

CustomerDB

A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.

The customer lifecycle begins the very first time they land on your website. From the first visit, customerOS catalogs user engagement across your website, webapps, mobile, and email so you have better insight into what’s resonating and how to personalize the customer journey.

First-Party Event Tracking

Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.

Centralizing your customer data doesn't need to be difficult. Our web components, 3rd party integrations, and suite of APIs make it easy for you to bring all your customer data together in one place.

Data Pipeline Tools

Use our open source ETL & reverse ETL tools to aggregate and federate customer data to and from your favorite applications.

customerOS is designed from the ground up to be a true development platform. It’s fast, secure, and easy to use. By bringing all your customer data together in a transactional system, you can finally build the personalized experiences you’ve always wanted.

GraphQL API

Build amazing experiences with real-time access to all your customer data. We speak graphQL, REST, and gRPC.

Data normalization is hard. Our open source integrations do the dirty work so you always have clean data to build on. Clean data is better data. And better data unlock delightful customer experiences.

Data Integration

Combine and organize customer data across different sources and applications into a single, easy-to-use schema. Eliminate bad or duplicate data.

Track and record customer behavior, transactions, demographic, conversational, and social data out of the box. Extend customerDB further by appending your own custom attributes. customerDB is your single source of truth for all your customer interactions across your business.

CustomerDB

A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.

The customer lifecycle begins the very first time they land on your website. From the first visit, customerOS catalogs user engagement across your website, webapps, mobile, and email so you have better insight into what’s resonating and how to personalize the customer journey.

First-Party Event Tracking

Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.

Better experiences start with better data.

A true 360 degree view of your customers with customerOS

100s of apps.

Unlimited possibilities.

never miss a conversation

Openline supports over one hundred apps out of the box and support for more is added every month

Integration Logos
Keep your Customer Success teams in the loop with new customerOS Pipedrive integration's image

Keep your Customer Success teams in the loop with new customerOS Pipedrive integration

Discover the benefits of our Pipedrive integration for customer success, account management, and customer service teams. Schedule a demo today to experience seamless data synchronization and improved collaboration.

Demystifying Customer Experience Management (CXM) Software: A Guide for Customer Success Managers's image

Demystifying Customer Experience Management (CXM) Software: A Guide for Customer Success Managers

Discover how to overcome common fears and misconceptions about Customer Experience Management (CXM) software in our comprehensive guide. Empower your Customer Success team to make informed decisions and unlock the full potential of CXM technology for your business.

Meeting notes, reinvented: Discover the future of collaboration with Meetings's image

Meeting notes, reinvented: Discover the future of collaboration with Meetings

Revolutionize your customer meetings with customerOS. Streamline your meeting notes and collaboration, enabling better communication and enhanced satisfaction with the power of AI meeting management. Schedule a demo today!

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