Built for customer-centric organisations
Fight your data.
Love your customers.
Openline brings all your customer data under one roof, allowing you to focus on what's really important - building deeper relationships with your customers and supercharging the productivity of your customer-facing teams.
End Data Sprawl
All data can be mapped to Openline's customer graph in a couple of clicks - allowing you to not worry about data pipelines or data warehouses or ETL or ELT or... you get the idea.
Any Data Source
Openline supports over 100 integrations to make sure that whether it's billing info, marketing emails or support tickets, it's all visible in one customer timeline.
One Workspace
A single place to manage your customer relationships. No more hurriedly jumping from tab to tab every time you pick up the phone with summarised data the moment they ring.
With Openline, our customer-facing teams were able to understand our customers current status in seconds rather than minutes.
Ana Smith, Head of Customer Success, Big Impressive Tech Company
How do you bring your data together to drive business outcomes?
Maybe with an in-house Data team...

Prepare to make a lot of new hires - or worse, require everyone in the company to become data engineers. After you identify what data you need and where it's stored, you'll need to work out...
... you get the idea.
...or try to keep doing what you're doing

I mean, you can try?
But there's another option...
Openline brings your customer data together

With all your customer data updated in real-time, where your team works, you don't need to worry about having stale data when analysing what is really going on with your customers.
The benefits of a Customer-centric approach
CustomerDB
A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.
First-Party Event Tracking
Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.
Data Pipeline Tools
Use our open source ETL & reverse ETL tools to aggregate and federate customer data to and from your favorite applications.
GraphQL API
Build amazing experiences with real-time access to all your customer data. We speak graphQL, REST, and gRPC.
Data Integration
Combine and organize customer data across different sources and applications into a single, easy-to-use schema. Eliminate bad or duplicate data.
CustomerDB
A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.
First-Party Event Tracking
Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.
Better experiences start with better data.
A true 360 degree view of your customers with customerOS

100s of apps.
Unlimited possibilities.
never miss a conversation
Openline supports over one hundred apps out of the box and support for more is added every month

Keep your Customer Success teams in the loop with new customerOS Pipedrive integration
Discover the benefits of our Pipedrive integration for customer success, account management, and customer service teams. Schedule a demo today to experience seamless data synchronization and improved collaboration.
Demystifying Customer Experience Management (CXM) Software: A Guide for Customer Success Managers
Discover how to overcome common fears and misconceptions about Customer Experience Management (CXM) software in our comprehensive guide. Empower your Customer Success team to make informed decisions and unlock the full potential of CXM technology for your business.