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Built for customer-centric organisations

Fight your data.
Love your customers.

Openline brings all your customer data under one roof, allowing you to focus on what’s really important - building deeper relationships with your customers and supercharging the productivity of your customer-facing teams.

Backed by leading investors

Customer intimacy.
At scale.

Build relationships so personal, your users will think you're exclusive.

customerOS

The benefits of a Customer-centric approach

Track and record customer behavior, transactions, demographic, conversational, and social data out of the box. Extend customerDB further by appending your own custom attributes. customerDB is your single source of truth for all your customer interactions across your business.

CustomerDB

A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.

The customer lifecycle begins the very first time they land on your website. From the first visit, customerOS catalogs user engagement across your website, webapps, mobile, and email so you have better insight into what’s resonating and how to personalize the customer journey.

First-Party Event Tracking

Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.

Centralizing your customer data doesn't need to be difficult. Our web components, 3rd party integrations, and suite of APIs make it easy for you to bring all your customer data together in one place.

Data Pipeline Tools

Use our open source ETL & reverse ETL tools to aggregate and federate customer data to and from your favorite applications.

customerOS is designed from the ground up to be a true development platform. It’s fast, secure, and easy to use. By bringing all your customer data together in a transactional system, you can finally build the personalized experiences you’ve always wanted.

GraphQL API

Build amazing experiences with real-time access to all your customer data. We speak graphQL, REST, and gRPC.

Data normalization is hard. Our open source integrations do the dirty work so you always have clean data to build on. Clean data is better data. And better data unlock delightful customer experiences.

Data Integration

Combine and organize customer data across different sources and applications into a single, easy-to-use schema. Eliminate bad or duplicate data.

Track and record customer behavior, transactions, demographic, conversational, and social data out of the box. Extend customerDB further by appending your own custom attributes. customerDB is your single source of truth for all your customer interactions across your business.

CustomerDB

A real-time, high performance, transactional database that is the customer system of record for all your applications. Any because we’re open source, you can self-host, giving you complete control of your data.

The customer lifecycle begins the very first time they land on your website. From the first visit, customerOS catalogs user engagement across your website, webapps, mobile, and email so you have better insight into what’s resonating and how to personalize the customer journey.

First-Party Event Tracking

Automatically track every event on your website, app, or email in a manner that’s compliant with GDPR, HIPAA, CCPA, and all other 4-letter Regulations. As our event trackers are always first-party by design, they are not impacted by add trackers or third-party cookie deprecation.

Better experiences start with better data.

A true 360 degree view of your customers with customerOS

100s of apps.

Unlimited possibilities.

never miss a conversation

Openline supports over one hundred apps out of the box and support for more is added every month

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Join our Open Source Community

Browse on GitHub

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